WHATSAPP OR TAP?
Give your next fee split a clear agreement.
A quick message can get a partnership moving. TAP helps agencies connect that conversation to the role, accepted terms, candidate permissions and what happens next.
Keep the relationship. Organise the work.
“Send me the CV” should follow an agreed plan.
Before an introduction, both agencies need to know the fee basis, split, responsibilities and payment conditions. TAP gives that agreement a place in the shared-role workflow.
WhatsApp is useful for staying in touch.
WhatsApp supports group conversations and communities. Personal messages and calls in communities are end-to-end encrypted. That makes it useful for communicating with people you know, but encryption and a recruitment agreement solve different problems.
A partner can be easy to reach while the terms are still unclear. Which version of the split was accepted? Who owns the client relationship? Has the candidate agreed to this particular introduction? Those answers need to travel with the work.
On a small screen, swipe the comparison sideways.
| What you need | WhatsApp conversations | TAP Recruiter |
|---|---|---|
| Keep in contact | Message and call your contacts; use groups or communities for conversations. | Message eligible agency contacts in TAP. Free accounts can reply; paid agency plans can start conversations. |
| Explain your capability | Share your agency information through your profile, messages or links. | Maintain a public agency listing with sectors, services and locations, free of charge. |
| Agree commercial terms | Choose your own way to document and accept the recruitment agreement. | Propose and review shared-role terms; both owners accept the same version before introductions. |
| Keep role context | Maintain the vacancy, agreement and status in your chosen records alongside the chat. | Connect the shared role, terms, introductions and progress within the collaboration workflow. |
| Handle candidate permission | Confirm permission and keep appropriate records before sending personal information. | Current candidate permission is required for the supported introduction; access controls still apply. |
| Record placement payments | Arrange payment and records separately. | Record agreed timing and external payments. TAP does not hold or transfer placement money. |
Agree these five things before introducing anyone.
- The real role: requirements, location, status and the agency managing the client.
- The commercial terms: fee basis, split, conditions and payment timing.
- The work: sourcing, screening, client updates and candidate communication.
- The permission: who may receive this candidate's details for this opportunity.
- The next update: who is responsible and how progress will be recorded.
Read the candidate-sharing guide for the steps from finding a role to making a permitted introduction.
Start with a free agency profile. Creating, publishing and updating your listing costs nothing. Free agencies can receive and reply to eligible incoming conversations. Network or Agency Growth is required to start agency conversations, use shared-role collaboration or respond to employer briefs. TAP takes no placement commission; subscriptions are separate. See current plan inclusions.
Questions agencies ask
Is TAP claiming to be more secure than WhatsApp?
No. This comparison concerns recruitment workflows, not a security ranking. WhatsApp provides end-to-end encryption for personal messages; TAP provides recruitment-specific agreements, permissions and records.
Can TAP guarantee an agency will pay?
No. TAP can record agreed terms and external payment activity, but it does not guarantee payment, hold funds or replace commercial due diligence.
Can we keep using our current chat?
Yes. start by creating your free agency profile, then choose whether the paid collaboration tools suit your partnerships.
Comparison by TAP Recruiter, reviewed 24 October 2026. Source: WhatsApp communities and encryption. WhatsApp does not endorse TAP.